Privacy Policy

1. Who We Are

Noirwear (Pvt) Ltd operates the website noirwear.pk and any associated mobile applications. References to "Noirwear", "we", "us" or "our" in this policy refer to Noirwear (Pvt) Ltd, a company registered in Pakistan.

2. Information We Collect

We collect information you provide directly:

• Name, email address, and password when you create an account
• Shipping and billing address when you place an order
• Payment information (processed securely — we never store card numbers)
• Communications you send us via contact forms or email

We also collect information automatically:

• Browser type, device information, and IP address
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Information

• To process and fulfil your orders
• To communicate about your orders, returns, and queries
• To send marketing communications where you have opted in
• To improve our website and personalise your experience
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. We share it only with:

• Payment processors (to complete transactions)
• Shipping partners (to deliver your orders)
• Analytics providers (under data processing agreements)
• Law enforcement where required by law

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. Order records are retained for 7 years for accounting purposes. You may request deletion of your account at any time.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@noirwear.pk. We will respond within 30 days.

7. Security

We use industry-standard encryption (TLS) for data in transit and encrypt sensitive data at rest. No method of transmission over the internet is 100% secure, but we take reasonable precautions.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or via a prominent notice on our website. Continued use of our services after changes constitutes acceptance.

9. Contact

For privacy-related enquiries: privacy@noirwear.pk or write to Noirwear, Zamzama Commercial Lane 4, Karachi, Pakistan.